Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when using our website and digital loyalty application (“the Service”).

1. Information We Collect

  • Account Information: When you sign up for an account, we collect your name, email address, and any other details you choose to provide.
  • Usage Data: We automatically gather certain data when you interact with our Service, including your IP address, device type, browser information, and operating system details.
  • Location Data: We may collect basic location data (e.g., city or region) to understand where users are located.
  • Loyalty Program Data: If you participate in our loyalty program, we track points earned, rewards redeemed, and related activity.
  • Camera Access: Our app requests permission to access your device's camera solely for the purpose of scanning QR codes for our loyalty program. We do not capture, store, or transmit any images or videos from your camera. The camera is only activated when you specifically use the QR code scanning feature within the app.

2. How We Use Your Information

  • Service Delivery: We use your information to create and manage your account, award points, and process reward redemptions.
  • Communication: We may send you emails about important Service updates, special offers (if you have opted in), or other relevant information.
  • Personalization: Your preferences help us tailor our Service to your interests, such as highlighting relevant promotions.
  • Analytics and Improvements: We analyze usage patterns to enhance the Service’s functionality and user experience.
  • Legal Requirements: We may use or share your information if required by law or necessary to protect our rights.

3. How We Share Your Information

  • Salon Owners: Business owners can see your name, email address, and whether you have opted in for marketing offers. They cannot access other personal data without your explicit consent.
  • Staff Members: Staff only sees your name and membership code, ensuring accurate scanning for points and rewards.
  • Third-Party Services: We share data with trusted providers (e.g., hosting, analytics) who assist with our operations. They are obligated to keep your information confidential and use it only for the services they provide.
  • Legal Obligations: We may disclose information if required by law or in response to valid legal requests.

4. Your Choices and Rights

  • Account Access: You can update or correct your personal details by logging into your account at any time.
  • Data Deletion: If you’d like your data removed, please contact us. We will make reasonable efforts to honor your request, subject to any legal obligations.
  • Marketing Preferences: You can opt out of marketing messages by following the unsubscribe instructions in our emails or by adjusting your account settings.

5. Data Security

We take commercially reasonable steps to protect your data from unauthorized access, disclosure, or misuse. However, no security measure is foolproof, and we cannot guarantee absolute security.

6. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the Service after we make changes is deemed acceptance of those changes. We encourage you to review the policy periodically.

If you have questions about how we handle your personal information, feel free to contact us. You can also refer to our FAQ for more details on data usage within our loyalty program.